1. Information Collected
• We collect personal details such as name, contact information, payment details, and booking history to process reservations and improve our services.
• Information may also be collected for marketing, feedback, and analytics purposes.
2. How We Use Your Data
• To manage reservations, process payments, and provide personalized services.
• To improve customer service and optimize the guest experience.
• For marketing purposes, such as sending promotional offers and newsletters (guests may opt out at any time).
3. Sharing of Data
• Your data may be shared with third-party service providers (e.g., payment processors, booking platforms) to facilitate your stay.
• Data may be disclosed if legally required by authorities.
4. Data Security
• We implement strict security measures to protect personal information.
• Data is retained only for as long as necessary for operational and legal purposes.
5. Guest Rights
• Guests have the right to access, update, or delete their personal data upon request.
• Guests may opt out of marketing communications at any time.
6. Cookies & Tracking
• Our website may use cookies to enhance user experience. Guests can manage cookie preferences through their browser settings.
For further inquiries regarding our policies, please contact quintamachados@quintamachados.com.
